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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. The Alarm Set action in Voicemail Pro allows an alarm call to be set up and played to a specified extension at a specified time. The phone will display "Alarm" and the prompt that will play is, "This is an alarm call please hang up". Which description is true?

A) The phone display is manageable; you can change the message on the display. The prompt is recordable by user by phone but cannot use a .wav file.
B) The phone display is manageable; you can change the message on the display. The prompt is recordable by user by phone or you can use a .wav file.
C) The phone display message cannot be changed. The prompt is recordable by user by phone or you can use a .wav file.
D) The phone display message cannot be changed. The prompt is not recordable by user.
E) The phone display message cannot be changed. The prompt is recordable by user by phone but cannot use a .wav file.

2. A customer is implementing an IP Office with VoiceMail Pro. They would like the ability to control their voicemail boxes via the display on their IP hard phones at their desks. Which feature should be activated to accomplish this?

A) Visual Voice
B) Universal Messaging Service
C) Integrated Messaging
D) Voicemail Display

3. A customer is running SIP phones that are locked down to G.729a. What is the bandwidth used for the speech of ten simultaneous calls?

A) 560 Kbps
B) 640 Kbps
C) 63 Kbps
D) 80 Kbps

4. Which three components must be installed on the IP Office Customer Call Reporter server hosting the IIS application? (Choose three.)

A) IPOCCR Real Time Calculation Service
B) IPOCCR Management Service
C) IPOCCR Physical Wallboard Service
D) IPOCCR Database component
E) IPOCCR Data Analyzer Service

5. A customer uses a call accounting system and account codes in the IP Office to keep track of billable time spent with their clients when on the phone. They would like to be able to have the IP Office automatically associate the account code when calls are made to or from their clients.

A) Answer Pending

Solutions: