Cisco 642-105 : Implementing Cisco Unified Messaging

  • Exam Code: 642-105
  • Exam Name: Implementing Cisco Unified Messaging
  • Updated: Aug 04, 2026
  • Q & A: 68 Questions and Answers

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Cisco 642-105 Exam Syllabus Topics:

SectionWeightObjectives
Maintenance, Monitoring and Troubleshooting8%- Common Issues and Troubleshooting
- System Monitoring Tools
- Backup and Restore
Installation and Configuration25%- Server Installation
- LDAP and User Synchronization
- Network and Telephony Integration
Messaging Integration and Features12%- Voice View and Inbox Features
- Email Integration
- Message Access Protocols
Call Management and Auto-Attendant15%- Call Handlers and Directory Handlers
- Auto-Attendant Setup
- Call Routing Rules
Unified Messaging Overview and Architecture20%- Integration with CallManager / CUCM
- Cisco Unity Connection Architecture
  • 1. System Components
    • 2. Deployment Models
      User and Mailbox Administration20%- Voice Mailbox Settings
      - Class of Service Configuration
      - Provisioning Users and Mailboxes

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