Salesforce CRT-211 : Certification Preparation for Advanced Administrator

Topics of Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam

Candidates must know the exam topics before they start of preparation. CRT 211 exam dumps will include the following topics:

1. Salesforce Security and Custom Objects

• Data Relationships
• Restricting and Extending Object, Record, and Field Access
• Determining Appropriate Sharing Solutions
• Territory Management

2. Automation, Change Management, and Auditing

• Change Management Options
• Deployment Tools
• Sandboxes
• Auditing and Monitoring

3. Analytics and Data Management

• Creating Reports
• Dashboards
• Report Types
• Data Quality Features and Policies

4. Sales, Service, and Content Applications

• Products, Price Books, Schedules, and Quotes
• Content Management
• Entitlements
• Salesforce Knowledge
• Service Cloud Console Toolkit
• Forecasting

5. Customization: Fields

• Create formula fields
• Maintain data quality
• Create selection fields: picklists and lookups
• Work with record types and business processes
• Create new custom fields
• Administer standard fields
• Work with page layouts

6. Managing Data

• Keep records up to date with Data.com and social accounts and contacts
• Back up data with a weekly export
• Import new records using import wizards
• Mass transfer records between users
• Mass delete records
• Update existing records with the data loader

7. Reports and Dashboards

• Run and modify reports
• Build dashboards
• Create new reports with the report builder
• Filter reports
• Summarize report data with formulas and visual summaries
• Print, export, and email reports

8.Automation

• Manage email administration
• Automate leads and cases
• Set up workflow rules and Process Builder

9. Managing the Support Process

• Automate the support process
• Enable collaboration in the Service Cloud
• Analyze support data with reports and dashboards
• Understand the Salesforce Console

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How to study the Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam

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What is the duration, language, and format of Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam

• Questions type : multiple-choice/multiple-select questions
• Duration : 105 minutes
• Passing score: 65%
• Language : English
• Number of questions : 60 questions

Reference: https://trailheadacademy.salesforce.com/classes/crt211-prepare-for-your-advanced-administrator-certification-exam

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Salesforce CRT-211 Exam Syllabus Topics: