ITIL ITIL-Foundation : ITIL Foundation Certification - IT Service Management
- Exam Code: ITIL-Foundation
- Exam Name: ITIL Foundation Certification - IT Service Management
- Updated: Sep 06, 2026
- Q & A: 325 Questions and Answers
About ITIL ITIL-Foundation Exam
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ITIL ITIL-Foundation Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| The ITIL Service Value System | 15% | - Service Value System Components
|
| The Four Dimensions of Service Management | 15% | - Four Dimensions
|
| ITIL Management Practices | 29% | - General Management Practices
|
| The Service Value Chain | 17% | - Value Chain Activities
|
| The ITIL Guiding Principles | 14% | - Guiding Principles
|
| Key Concepts of Service Management | 10% | - Service Management Concepts
|
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