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CompTIA A+ Certification Exam (JK0-802) Sample Questions:

1. A technician notices that a computer is making a loud clicking noise but continues to run. System speed is barely affected, but they cannot access certain drives. These are the symptoms of which of the following?

A) Failing second hard drive
B) Bad CPU fan
C) Failing system hard drive
D) Bad CMOS chip

2. A technician replaced a video card on a desktop PC. The technician powers on the PC to install the device drivers. The PC boots up and goes through the POST, but the screen goes black when trying to boot the operating system. Which of the following steps should the technician perform NEXT to troubleshoot this issue?

A) Reseat the video card
B) Boot the PC in safe mode
C) Flash the BIOS
D) Replace the video card with a new one

3. A user sent an email requesting that a technician check if a computer is on and connected to the Internet so the user can login from home. Which of the following commands in the command prompt would a technician use to verify if the computer is on and connected without having to go to the computer?

A) NSLOOKUP
B) NETSTAT
C) PING
D) IPCONFIG

4. A technician would like to dispose of a hard drive that is no longer needed. According to company policy, all contents on the disk should be deleted before disposal. Which of the following OS command line tools should be used?

A) FORMAT
B) CHKDSK
C) DEL
D) SCANDSK

5. Which of the following ports will have to be forwarded to allow an RDP connection to a specific machine?

A) 25
B) 110
C) 8080
D) 3389

Solutions: