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Salesforce Communications Cloud Accredited Professional Sample Questions:

1. United Telecom has completed the high level design (HLD) phase and has information about the objects involved, data volumes, and file requirements, which three steps should a consultant take to assess the storage need on communication cloud.

A) Calculate the file and data storage required based on required data volume and file attachment requirements.
B) Analyze an external data storage system for more cost effective data storage
C) Identify the storage needs between data storage and file storage.
D) Access the archiving strategy and determine how storage will be cleared though archiving.
E) Analyze the storage usage of the existing legacy system

2. Universal Connect (UC) sells several mobile devices to its customer. UC has several attribute like color, storage and screen size that are common across mobile devices. UC is looking for recommendation around efficiency them using SFI product catalog. How should consultant model the product catalog for UC?

A) Create 'Mobile Offer Spec Type' object with common attribute and set the patent object type as 'Base offer Spec Type'. Then associate mobile device offers with 'Base Offer Spec Type' Object Type.
B) Create 'Mobile offer Spec Type' with base attribute as parent object type and associate mobile device offers with object type and add additional attributes
C) Create 'Mobile Offer Spec Type' object with common attribute and set the patent object type as 'Base offer Spec Type'. Then associate mobile device offers with 'Mobile Offer Spec Type' Object Type.
D) Create 'base offer Spec Type' object type with all attribute and associate mobile device offer with this object type

3. UC is a communication service provider using communication cloud. UC done migration by successfully loading full data set into a Full copy sandbox with no errors. UC have started loading data in production.
What two action a consultant shall recommend once the load is completed in production?

A) Raise support case to retrieve a data load report to summarize the data load.
B) Inform the business that data migration is completed and errors resolved in development
C) Validate that the resulting volumes in production match expectation, and spot check record for individual corrosiveness
D) Analyze and resolve any errors that were encountered and perform additional data load for any failed records

4. Universal containers want to include Product A every time they sell the bundle B.
Users can opt out this product if they want but cannot take a quantity of more than 1 per bundle. How should a consultant configure the product in the system?

A) Add an Auto Add rule to include product A with bundle B
B) Add a Recommendation rule for Product A when bundle B is added
C) Configure the cardinality Min as 1, Max 1 and default as 1
D) Configure the cardinality Min as 0, Max 1 and default as 1.

5. A B2B Communication company is using industries CPQ solution and need to implement attribute- based pricing for its offerings. The company wants to display the total amount or monthly recurring charge of the product as well as sales tax imposed on that product depending on the zip code of the service account as total price in the cpq cart. How shall the consultant achieve this while minimizing the impact to performance?

A) Add the delivery zip code customer field as a header in the pricing calculation matrix
B) Configure the tax rate in the price plan and it will be added automatically when added to the cart.
C) Add a pricing plan step with a custom Apex class to calculate the tax using the price calculation matrix
D) Write a custom hook class to include the logic to calculate tax and add to the total price using a price calculation matrix

Solutions: