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Salesforce Certified Slack Consultant : Slack-Con-201
- Exam Code: Slack-Con-201
- Exam Name: Salesforce Certified Slack Consultant
- Updated: Oct 07, 2026
- Q & A: 95 Questions and Answers
About Salesforce Certified Slack Consultant : Slack-Con-201 Exam
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Salesforce Slack-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Governance and Administration | 20% | - Workspace administration
|
| Topic 2: Migration and Change Management | 5% | - Adoption and enablement
|
| Topic 3: Security | 18% | - Slack security and compliance
|
| Topic 4: Discovery | 20% | - Gather requirements
|
| Topic 5: Workflows and Integrations | 12% | - Integrations and apps
|
| Topic 6: Channel Strategy | 25% | - User Groups and permissions
|
Salesforce Certified Slack Consultant Sample Questions:
Question #1
During your discovery, you notice that your client has challenges with triage and issue resolution. Employee questions are answered in many different channels, which makes it difficult for a "search first" culture to be promoted. You determine that creating channel naming conventions and dedicated triage and issue resolution channels will help solve these challenges.
Which channel prefix will best signal to employees that the channel is dedicated to answering their questions?
- A. #help
- B. #hello
- C. #security
- D. #search-first
Correct Answer: A 🗳️
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Question #2
You are a Slack consultant working with an Enterprise Grid plan client. The client is new to using Slack and is seeking your expertise to understand the available roles and permissions in Slack.
Which Enterprise Grid role would give your client the maximum flexibility to control non-admin member permissions?
- A. Compliance Admin
- B. Channels Admin
- C. Users Admin
- D. Roles Admin
Correct Answer: D 🗳️
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Question #3
You are designing your client's grid recommendation. They are currently switching between multiple workspaces and often report feeling overwhelmed.
Which best practice will be most effective to decrease the movement between channels?
- A. Follow the 80/20 rule working in a primary workspace versus additional workspaces.
- B. Design with future growth as a key consideration.
- C. Enable multi-workspace channels.
- D. Ensure all workspaces are created out of necessity.
Correct Answer: A 🗳️
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Question #4
An attendee at one of your training sessions wants to learn more about using Slack. They don't have a specific topic in mind and want to learn more about the tool at their own pace.
What do you recommend to this attendee?
- A. Take the Slack Admin Certification Prep Course.
- B. Reach out to the help desk.
- C. Contact a Slack Admin.
- D. Check out the resources in the Slack Help Center.
Correct Answer: D 🗳️
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Question #5
You are preparing for a live Slack User Essentials session and you have started to develop some in-channel activities to ensure your training is engaging and interactive.
Which in-channel activity would be the most appropriate way to provide hands-on practice with message threads?
- A. A huddle about the participants' favorite remote work tips.
- B. A multiple-choice knowledge check question about the benefits of threads.
- C. An ice-breaker asking participants what kind of music they play at their desk.
- D. A poll asking participants if they prefer Slack, Teams or email.
Correct Answer: C 🗳️
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