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| Section | Objectives |
|---|---|
| Topic 1: Reporting, Analytics, and Integration | - Integration Concepts
|
| Topic 2: Program and Service Management | - Program Lifecycle Management
|
| Topic 3: Case Management and Service Delivery | - Service and Case Tracking
|
| Topic 4: Fundraising and Engagement | - Donor Management
|
| Topic 5: Nonprofit Cloud Fundamentals | - Salesforce Nonprofit Cloud Data Model
|
Question 1
A case manager wants to assign a group of services to a client. What should the consultant ensure is configured prior to the case manager using the Case Plan Wizard?
A. A Program with Goals
B. A new Case Plan
C. A Program with Goals and Action Item Templates
D. A Program with Action Item Templates
Question 2
A user at a nonprofit is trying to run a mailing list report on a campaign using the NPSP Household Mailing List button. They receive an error saying, "the data you are trying to access is unavailable." The button works as expected for the system administrator. What should the consultant advise to troubleshoot the issue?
A. Check if the user has the View Reports in Public Folders system permission.
B. Check if the user has access to the Apex Class for Manage Households.
C. Check if the Campaign ID filter in the Campaign Household Mailing List report is unlocked.
D. Check if the user has access to Households via Role hierarchy.
Question 3
A consultant wants to enable Person Accounts as part of the Nonprofit Cloud setup process. What is a limitation when using Person Accounts?
A. Person Accounts cannot be invited to events or associated with activities.
B. Person Accounts do not work with Opportunity Contact Roles.
C. Person Account formulas cannot reference custom formula fields from Contacts.
Question 4
In the NPSP Data Import Template, the Account fields should contain which two types of information?
Choose 2 answers
A. Household-related data
B. Contact's address-related data
C. Contact's employer-related data
D. Business-related data
Question 5
A nonprofit organization is using Nonprofit Cloud for Fundraising. The organization wants to generate gift acknowledgement letters and have donations updated to include the date and status of the acknowledgement.
Which Nonprofit Cloud feature should the organization use?
A. Einstein Activity Capture
B. Intelligent Document Automation
C. OmniStudio Document Generation
Solutions:
| Question 1 Answer: C | Question 2 Answer: A | Question 3 Answer: C | Question 4 Answer: A,D | Question 5 Answer: C |
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