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Appian Certified Analyst : ACA-100
- Exam Code: ACA-100
- Exam Name: Appian Certified Analyst
- Updated: Sep 16, 2026
- Q & A: 52 Questions and Answers
About Appian Certified Analyst : ACA-100 Exam
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Appian ACA-100 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Requirements Gathering | 20% | - Document and validate business requirements - Identify key stakeholders and their roles in the requirements process - Identify and manage requirement dependencies and constraints - Translate business needs into Appian-specific requirements - Describe techniques for eliciting requirements (interviews, workshops, observation) |
| Topic 2: Appian Software Development Lifecycle (SDLC) | 22% | - Identify the role of the analyst across all phases of the SDLC (initial, build, release, optimize) - Recognize the roles and associated responsibilities of team members - Describe the scrum lifecycle of a user story, including Definition of Done (DoD) and Definition of Ready (DoR) - Identify use cases for various environments - Evaluate the test scenario before user acceptance testing (UAT) - Differentiate between various stages of the Appian SDLC - Explain the different agile scrum ceremonies |
| Topic 3: User Story Creation | 14% | - Categorize user stories and collect appropriate requirements based on categorization - Illustrate the standard user story format - Work with the Product Owner in managing product backlog - Identify the story status (e.g., Draft, Defined, Done) - Explain the different components of a story (e.g., description, acceptance criteria, dependency) |
| Topic 4: Introduction to the Appian Platform | 24% | - Recognize different Appian user experiences - Identify the purpose of each Appian object - Identify commonly used Appian resources (Appian Community, playbook, help documentation) - Recognize role-based application security - Design the user experience (in collaboration with the development team) - Describe common Appian use cases (platform capabilities) - Differentiate between Appian Designer, Appian Process Modeler, and Cloud Database - Identify use cases likely to require third-party components (e.g., DocuSign, Google APIs) |
| Topic 5: Business Process Modeling | 20% | - Identify automation opportunities from a given process - Explain the most common gateway types in the Appian Process Modeler - Illustrate the best method to clearly define user roles when creating a process model diagram - Identify common Business Process Model Notation (BPMN) elements - Specify which nodes would or would not be used in a given scenario - Describe the benefits of creating a future state process model with SMEs - Identify different integration types (e.g., JSON REST, SOAP WS, Connected Systems) |
Appian Certified Analyst Sample Questions:
Question #1
In Appian, what is the purpose of a process model?
- A. To create a database schema
- B. To automate business workflows by defining sequences of tasks
- C. To define the look and feel of the user interface
- D. To manage user permissions within the application
Correct Answer: B 🗳️
Question #2
The business has requested a requirement that developers say will be difficult to build in Appian.
Which next step should the Appian Analyst take?
- A. Ask the business about the underlying need for this feature, and provide alternate approaches that can achieve the same functionality.
- B. Ask the developers to investigate workarounds or plug-ins to reduce the implementation effort.
- C. Use a mockup to illustrate alternatives with different user interfaces, and propose the alternatives to the business in the next requirements session.
- D. Ask the Product Owner if the requirement can be deprioritized.
Correct Answer: A 🗳️
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Question #3
As an Appian Analyst, which activity are you responsible for during the "optimize" phase of a project?
- A. Structure an application support team
- B. Measure the impact of application release
- C. Build the deployment pipeline
- D. Conduct release planning
Correct Answer: B 🗳️
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Question #4
You are designing a user interface that requires a confirmation message when the user attempts to delete a row.
Review the image with the confirmation message:
"Are you sure you want to delete the item?"
According to best practices, which button labels should you choose?
- A. False, True
- B. Back, Next
- C. Reject, Approve
- D. Cancel, Delete
Correct Answer: D 🗳️
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Question #5
A team of employees manages invoice processing and payments for their organization.
Each day, the team receives invoices via email. The team reviews the invoices, sends payments, and logs the payments manually in a shared spreadsheet.
Where is the best opportunity for automation in this manual process?
- A. Create a macro that reduces the number of clicks required to enter payment information, and embed the macro into the shared spreadsheet
- B. Create a process that sends the team a task to input the information upon receipt of the initial invoice
- C. Leverage Optical Character Recognition and workflow tools to intake and review the invoices for accuracy upon receipt, then process payments or prompt employees to research
- D. Leverage Robotic Process Automation (RPA) to help the employees send thank you messages to the originating organizations as soon as the invoices are received
Correct Answer: C 🗳️
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