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NEW QUESTION # 153
When a flow runs an action, it generates a runtime value, which stays the same for the duration of the flow. What is the name of this runtime value?
- A. Data pill runtime value
- B. Starting runtime value
- C. Sequence runtime value
- D. Trigger runtime value
- E. Input runtime value
Answer: A
NEW QUESTION # 154
A user is complaining that they are seeing a blank page, when they click Create New, from your custom Inventory application. You have confirmed that they can see the Inventory application, and the Create New module on the application navigator. What could be the cause of this issue?
- A. Known intermittent issue with U115
- B. Create New module has a broken link
- C. User should be using Chrome instead of Explorer for their browser
- D. User has read role, but not the write role on the Inventory table
- E. User session has timed out
Answer: D
NEW QUESTION # 155
What capability allows users to create dashboards with widgets to visualize data over time in order to identify areas of improvement?
- A. Analytics Reports
- B. Performance Analytics
- C. Reporting
- D. Scheduled Reports
Answer: B
NEW QUESTION # 156
Business Rules are used to enforce mandatory data on a form.
- A. True
- B. False
Answer: B
NEW QUESTION # 157
What feature can track the amount of time that a task has been open, to ensure that tasks are completed within an allotted time?
- A. Task Escalation Clock
- B. Business Time Remaining
- C. Inactivity Monitor
- D. Service Level Agreements
- E. Response Time Clock
Answer: D
Explanation:
Reference:
https://docs.servicenow.com/bundle/rome-platform-administration/page/administer/task-table/reference/r_ToolsF
NEW QUESTION # 158
An order for new office equipment has Men placed through the Service Catalog. How would you view the lists of requests after the orders have Men placed?
- A. All > Service Catalog > Open Records > Items
- B. All > Service Catalog > Requests
- C. All > Tables and Columns > Taste
- D. In the Navigation Filter, type 'requests. Let' and press the Enter key.
Answer: A
NEW QUESTION # 159
The ServiceNow platform includes which types of interfaces? (Choose three.)
- A. Back Office Dashboard
- B. Now Mobile Apps
- C. Agent Control Center
- D. Service Portals
- E. Now Platform User Interfaces
- F. Field Service Taskboard
Answer: B,D,E
Explanation:
Explanation
A:
https://docs.servicenow.com/bundle/rome-mobile/page/administer/tablet-mobile-ui/concept/mobile-config-navig D and E. https://www.servicenow.com/products/service-portal.html
NEW QUESTION # 160
What attributes can you manage, using System Properties > Basic Configuration UI16? (Choose five.)
- A. Browser tab title
- B. Animation style
- C. Base theme
- D. Header background color
- E. Font style
- F. Banner Image
- G. Preferred browser
- H. Module text color
Answer: A,C,D,F,H
NEW QUESTION # 161
What are the two aspects to LDAP Integration?
- A. Data Population
- B. Data formatting
- C. Authorization
- D. Authentication
Answer: A,D
NEW QUESTION # 162
What access does a user need to be able to import anicies to a knowledge base?
- A. Can import
- B. sn_knowledge_import
- C. sn_knowledge_contripute
- D. Can contribute
Answer: D
NEW QUESTION # 163
Which set of steps is used to import spreadsheet data into a ServiceNow table?
- A. Select Data Source, Schedule Transform
- B. Load Data, Create Transform Map, Run Transform
- C. Define Data Source, Select Transform Map, Run Transform
- D. Select Import Set, Select Transform Map, Run Transform
Answer: B
Explanation:
These are the steps to import spreadsheet data into a ServiceNow table, as explained in the official documentation1 and the video tutorial2. The other options are either incomplete or incorrect.
Reference 1: Import a spreadsheet - Product Documentation: Utah - Now Support Portal 2: How To Import Data Into ServiceNow - YouTube
NEW QUESTION # 164
Which helps to visualize configuration items and their relationships?
- A. Tables
- B. Flow Design
- C. Transform Map
- D. Schema Map
- E. Dependency View
Answer: E
Explanation:
Explanation
The Dependency View provides a visual representation of the relationships between configuration items (CIs) in ServiceNow. It allows you to see how CIs are connected and how changes to one CI may impact others.
References:
ServiceNow Product Documentation: Configuration item relationships in the CMDB
- https://docs.servicenow.com/bundle/vancouver-servicenow-platform/page/product/configuration-manage ServiceNow Community: How to display dependencies for CIs in the Dependency View
- https://www.servicenow.com/community/service-management-forum/load-a-specific-dependency-view-m
NEW QUESTION # 165
An IT manager is responsible for the Network and Hardware assignment groups, each group contains 5 team members. These team members are working on many tasks, but the manager cannot see any tasks on the Service Desk > My Groups Work list. What could explain this?
- A. The manager is not a member of the Service Desk group.
- B. The Assignment Group manager field is empty.
- C. The Service Desk > My Groups Work list shows active work tasks that are not yet assigned.
- D. The manager is not a member of the Network and Hardware groups.
- E. The manager does not have the itil role.
Answer: E
NEW QUESTION # 166
On the Cl Dependency View, what enables you to trace from an infrastructure item, like a Server, to the Services that are dependent on that Server?
- A. Transform Map
- B. Service Tracer
- C. Relationships
- D. Automapping Utility
Answer: C
NEW QUESTION # 167
What is the difference between a Ul Policy and Data Policy?
- A. Data Policies run only after Ul Policies run successfully
- B. Data Policies can be converted into Ul Policies, but Ul Policies can not be converted into Data Policies
- C. Data Policies run regardless of how data is entered Into ServiceNow, while Ul Policies are used for form interactions
- D. Data Policies run when data is entered through the form, by an Import Set or by web services, while Ul Policies are set only by web services
Answer: D
NEW QUESTION # 168
Access Control rules may be defined with which of the following permission requirements? (Choose three.)
- A. Scripts
- B. Assignment Rules
- C. Groups
- D. User Criteria
- E. Conditional Expressions
- F. Roles
Answer: A,E,F
NEW QUESTION # 169
The ServiceNow platform supports a wide variety of plus-and-play application. You can choose from the included workflow or build your own workflow. Which of following these workflows are included in the platform?
- A. Manufacturing Workflows
- B. Employee Workflows
- C. Customer Workflows
- D. Federal Workflows
- E. Infrastructure Workflows
- F. IT Workflows
Answer: B,C,F
NEW QUESTION # 170
How are local flow variables accessed in the Flow Designer Data panel?
- A. As new tabs
- B. As scratchpad variables
- C. As data pills
- D. As newly generated icons
Answer: C
NEW QUESTION # 171
Which ServiceNow resource is a framework that ensures the data your ServiceNow application requires maps correctly to the appropriate CMDB tables?
- A. CMDB Class Manager (CMDBCM)
- B. Service Mapping Utility (SMU)
- C. Service Schema Map (SSM)
- D. CI Class Manager (CICM)
- E. Common Service Data Model (CSDM)
Answer: E
NEW QUESTION # 172
An order from the Service Catalog has been placed. Two records in the Platform are created as a result. Which two records are associated with tins newly ordered item?
Choose 2 answers
- A. A record of sc_req_llem table
- B. A change record
- C. An Incident record
- D. A record of sc_task
- E. A problem record
Answer: A,D
NEW QUESTION # 173
What feature do you use to specify which users are able to access a Service Catalog Item?
- A. Can Read Role
- B. Can Order Tab
- C. User Criteria
- D. Catalog User Role
Answer: C
NEW QUESTION # 174
When selecting the Target table for an import, which tables can you select?
Choose 3 answers
- A. Related tables, using Dot Walk
- B. Tables which allow write access to other applications
- C. Tables outside of ServiceNow
- D. Tables within the existing application scope
- E. Tables within the global scope
Answer: B,D,E
NEW QUESTION # 175
When an administrator sets a policy that is applied to all data entered into the Platform (UI, Import Sets, or Web Services), where does this policy run by default?
- A. Server
- B. Network
- C. Browser
- D. Client
Answer: A
Explanation:
Explanation
A policy that is applied to all data entered into the Platform is called a Data Policy. Data policies run on the server side and enforce data consistency by setting mandatory and read-only states for fields1.
ReferencesData policies
NEW QUESTION # 176
What is a quick way to create a report from a list view?
- A. Click on filter breadcrumb, drag and drop on the Report > Create New module
- B. Apply filter, right click on column header, select Bar Chart
- C. Click Funnel, define filter conditions, click Create Report
- D. Click Context Menu, select Create Report
- E. Apply filter, right click on column header, select Create Report
Answer: C
NEW QUESTION # 177
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