Salesforce Certified Experience Cloud Consultant : EX-Con-101

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Salesforce EX-Con-101 Exam Syllabus Topics:

Salesforce Certified Experience Cloud Consultant Sample Questions:

1. Dreamscape Flowers (DF) has a community for its flower growers. DF now wants to create communities for its franchisee network as well as direct B2C customers as part of a company-wide digital transformation.
Othersubsidiaries of DF are also undergoing digital transformation and are interested in setting up similar communities based on DF's approach.
In what two ways can Lightning Bolt help DF accomplish this?
Choose 2 answers

A) Lightning Bolts can be distributed and reused.
B) Lightning Bolts can help reduce implementation time.
C) Lightning Bolts can help minimize licensing and provisioning cost.
D) Lightning Bolts can help organize, manage, and reuse digital content.

2. Dreamscape Flowers recently launched three Experience Cloud sites for North America, Europe, and Asia Pacific regions. The Community managers have installed the Salesforce Communities Management package and are getting useful insights on adoption and engagement.
During the Community managers' weekly meeting, the Community manager for Europe mentioned that the preconfigured Insights reports cannot be used for their Experience Cloud site.
What is the reason for this issue?

A) The Experience Cloud site for Europe is not using Chatter which is needed to use the preconfigured Insights reports.
B) The Community manager for Europe does not have System Administrator privileges.
C) The Experience Cloud site for Europe has more than a million users.
D) The preconfigured Insights reports need to be modified to meet GDPR requirements.

3. Which component inform support agents working in the Service Console what actions a customer has taken on an Experience site?

A) Community View
B) Customer Insights
C) Einstein Customer
D) Experience Tracker

4. Ursa Major Solar (UMS) wants to differentiate between the leads created by partners and the leads created by its ownSales team. All lead records are shared with partners: however, some of the information captured by the Sales team on the lead record should not be shared with partners.
Which two steps should UMS take at a minimum in order to meet the requirement?
Choose2 answers

A) Enable "Lead Sharing" in Digital Experience settings.
B) Create Lead Record Types for Lead Distribution.
C) Create Page Layouts for Lead Distribution.
D) Create a separate channel for partners in PRM Workspaces.

5. Northern Trail Outfitters (NTO) offers a new product that is different in North America, EMEA, and Asia Pacific regions, Pages have been created and publish for this product. The site manager has appliedcriteria to ensure visibility for these product are applied as per the requirement for each region. NTO further wants to control the users who see a specific page of this product settings its visibility.
Which three visibility options available in Experience Cloud?
Choose 3 answers

A) Personal
B) None
C) Default
D) Visible
E) Audience

Solutions: